Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited June 18, 2022

I had this app for a while and it worked well. I encountered an issue due to my mistake on changing the setting, and Doner from the support team was great at helping me with the issue. The issue was dealt with as soon as I raised it, and I couldn't be happier! Had another issue recently, and Radly from the support team dealt with it straight away. The support for this app is top notch!

Aiteall
Canada
About 1 year using the app
Edited November 19, 2019

Yotpo's support function is amazing. I had such quick response every time I had an inquiry.

Dress The Day Boutique
United States
About 1 year using the app
April 2, 2021

Love the Yotpo app! It's perfect for our store and customer support is phenomenal. If you end up needing anything - ask for Manny. He's our new official go to support guy :) Super friendly and knows his stuff inside and out!

Orso Pasta
United States
About 1 year using the app
Yotpo replied April 4, 2021

Thank you so much for your review. We'll make sure to pass on your kind words to Manny.

July 8, 2013

Easy to install, set and forget, clean professional look, higher conversions, ... and free!

Yotpo is fantastic!

Sleeve Dominion
Slovenia
About 1 year using the app
November 11, 2013

Great experience. Excellent integration.

Classy Scarves
United States
About 1 year using the app
March 14, 2022

J'avais un soucis pour intégrer l'application dans mon nouveau thème et Doner a été très réactif et m'a facilité la tâche. merci!

Lero Lero KID
France
12 months using the app
August 19, 2020

Excellent app. Easy to use. clean integration and customer support is off the charts! Great way to give any site a boost!

Grazer Bar
United States
12 months using the app
Edited October 23, 2023

Warly was super helpful in solving my automatic review request problem and directed me to where I needed to change things quickly. Thanks so much!

Hazel & Fawn
United States
12 months using the app
Edited April 1, 2020

great app! it e-mails the customers for you to write a review!! so thankful it does a lot of work for you.

i am not using the coupon system yet but after getting help from the support team and how fast and efficient they were, definitely going to look into furthering my shop with them.

thanks again!

Olive Kollection
United States
12 months using the app
January 2, 2024

He sent me a Meet link to explain what i had to do. Very kind and useful!!

Serenium Skin
United States
12 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!