Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited December 4, 2019

Jo was amazing!! So quick and professional. I will not hesitate to reach out in the future, as they were so helpful :)

DELIGHTED BY Desserts
United States
About 1 year using the app
May 11, 2021

Very helpful. Quick and resolved issue. Would use in future. Thanks again. Very useful and informative

Scents N More
United Kingdom
About 1 year using the app
February 28, 2019

Great Customer Support! I had a couple of developer issues and the team at Yotpo helped very quickly solve them. Use the app and ask for Raphael!

Leachco
United States
About 1 year using the app
August 22, 2023

John B is great! He helped me with my issue very quickly and was able to get me set up in a timely manner. Thankyou!

Sabai Design
United States
About 1 year using the app
June 11, 2023

The best review app on the store. Nice looking, easy to use and it integrates with several other app. It also integrate with SMS bump and that is the top. The support has been amazing, John B. helped me with the full integration in my site and he was amazing.

Audioki
Italy
About 1 year using the app
November 10, 2021

Great customer service with instant response. Highly recommend Yotpo Product Reviews for all your product reviews.

Evans Electrical
United Kingdom
About 1 year using the app
Edited May 23, 2023

I was very new to setting up a review page for my website. The support team was very very quick to responded and very helpful. I had some issues with getting my SEO Review Page live (hence not the 5 stars) however, the support team and especially Kenneth John M went above and beyond to help me solve the issue. Now I have a great looking review page on my website and works perfectly. Highly recommended Yotpo for anyone looking to start a review page.

Deesee's
United Kingdom
About 1 year using the app
February 7, 2014

I'm so glad my customers can see other peoples reviews. It definitely helps increase sales when you sell a product that is "even better in person". Thank you for offering this service for free Yotpo!

SugarBomb Co.
United States
13 days using the app
October 9, 2019

Excellent so far...I installed it about a year ago, but I'm finally using its features today. I got some great chat help from customer support, and the features work flawlessly!!

Iron Bean Coffee Company
United States
About 1 year using the app
Yotpo replied October 22, 2019

Thank you for leaving a review! We're so happy to hear you were able to get it up and running smoothly.

June 18, 2021

Great and fast assistance from Radly! Helped understand better the app, as well as to solve any need I may have in the future

Privé Revaux
United States
About 1 year using the app