Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

April 29, 2021

i use this app to help my business generate reviews. I love that it sends out an auto email asking for a review from my customers and I love that this is all customizable to my business needs at the time. The help centre has been great too.

Nevaeh Dolls Boutique
Canada
12 months using the app
April 24, 2021

Love Yotpo! All my customers give great reviews b/c it is made so easy to do so. Also it was easy to get a hold of Tech support when I updated my website Sheen was very helpful with making the changes so my reviews could be seen.

Ava Turner Cosmetics LLC
United States
12 months using the app
Edited January 31, 2024

Ruzsel J was amazing! He fixed everything we needed help with and was super nice! Recommend!

Shine Crystals
Sweden
12 months using the app
September 30, 2014

Really easy to integrate. Great functionality and GUI. Added benefits to SEO by improved on page content for products and increased customer engagement. Great product.

Anixter Australia Pty Ltd
Australia
12 months using the app
September 18, 2023

Warly S, saved the day. Now both of my shops look incredible. drumsampleshop.com and lefumet.com. Best Customer Service ever!

Le Fumet
United States
12 months using the app
Edited October 31, 2020

Diane was amazing helped me out with no problems was very knowledgeable and nice thank you for making the app a lot easier for me ! I recommend installing the app 100%

3 Bee’s Boutique
United States
12 months using the app
Yotpo replied November 1, 2020

Thank you for leaving a review. We're happy to hear Diane was able to help you and that you're up and running!

Edited September 6, 2022

Nice app, easy to use and very powerful. Best of all, really handy customer support! We have encountered some problems with comments display, and the support has been patiently helping us throughout the process. We appreacite Nick's help in these days. And luckily everything worked out! And update today, we had wonderful support and help from Allen today, it has helped us much and he is so nice to chat with, always smile and kind, really appreciate, will come back more often! xD

Newentor
Hong Kong SAR
12 months using the app
March 19, 2017

Great app that allows customers to submit honest reviews

Pointview
United States
12 months using the app
October 12, 2017

What a great app! I ditched my previous review app and I am so glad I did. Much easier to use and people to review. Easy to use with Kit (another must have app). Service is fantastic, prompt and useful information. They can't do enough for you and they want to make your life easier. I'd give it more than 5 stars if I could

Devine Oils
Australia
12 months using the app
August 31, 2022

They are always super helpful with anything you need or have questions on. Definitely recommend them!

Lavish Destiny Boutique
United States
12 months using the app