Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

February 1, 2020

Super capable, and rapidly created healthy reviews across my products from historical purchases. Awesome real-time chat support - that jump in and help you get things optimized.

Spike-Free
United States
12 months using the app
November 25, 2021

installation is very easy. Good support. Starting with the app to build review content. Hope to grow.

Romeo Merino
United States
12 months using the app
January 17, 2021

thanks Mary Ann for helping me out i am new to the app so i will def do another review on that but mary ann was so helpful and answer me very quickly.

www.rebelliousglamcosmetics
United States
12 months using the app
April 29, 2021

i use this app to help my business generate reviews. I love that it sends out an auto email asking for a review from my customers and I love that this is all customizable to my business needs at the time. The help centre has been great too.

Nevaeh Dolls Boutique
Canada
12 months using the app
April 24, 2021

Love Yotpo! All my customers give great reviews b/c it is made so easy to do so. Also it was easy to get a hold of Tech support when I updated my website Sheen was very helpful with making the changes so my reviews could be seen.

Ava Turner Cosmetics LLC
United States
12 months using the app
Edited January 31, 2024

Ruzsel J was amazing! He fixed everything we needed help with and was super nice! Recommend!

Shine Crystals
Sweden
12 months using the app
September 30, 2014

Really easy to integrate. Great functionality and GUI. Added benefits to SEO by improved on page content for products and increased customer engagement. Great product.

Anixter Australia Pty Ltd
Australia
12 months using the app
September 18, 2023

Warly S, saved the day. Now both of my shops look incredible. drumsampleshop.com and lefumet.com. Best Customer Service ever!

Le Fumet
United States
12 months using the app
Edited October 31, 2020

Diane was amazing helped me out with no problems was very knowledgeable and nice thank you for making the app a lot easier for me ! I recommend installing the app 100%

3 Bee’s Boutique
United States
12 months using the app
Yotpo replied November 1, 2020

Thank you for leaving a review. We're happy to hear Diane was able to help you and that you're up and running!

Edited September 6, 2022

Nice app, easy to use and very powerful. Best of all, really handy customer support! We have encountered some problems with comments display, and the support has been patiently helping us throughout the process. We appreacite Nick's help in these days. And luckily everything worked out! And update today, we had wonderful support and help from Allen today, it has helped us much and he is so nice to chat with, always smile and kind, really appreciate, will come back more often! xD

Newentor
Hong Kong SAR
12 months using the app