Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 27, 2022

A great app and a great service. Thank you so much for your kind help, Daniel. The app is very user-friendly.

oursleep.dk
Denmark
12 months using the app
March 9, 2016

I love Yotpo and the supporters. Josh is so helpful with any problem you may have if any. You can put reviews on any page on your website. Let others know what other people thought of your products. It's professional, adaptable to your website colors and looks great. If you don't have it your crazy :)

Beaddangledesign
United States
12 months using the app
January 14, 2023

A++ customer service. Kenneth was amazing and promptly solved my issue late on a Saturday evening. Highly recommend.

Bright Rhythm
United States
12 months using the app
Yotpo replied January 17, 2023

Thank you for writing a review — we value your feedback.

January 15, 2024

Super fast response from Support. My problem was resolved within 10 mins. Unreal! Thank you John G. :)

Genetic Supplements
United Kingdom
12 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

December 1, 2021

very satisfied with the service and the look of the app. I needed some help and they reply soon and fixed in my site.

Aim Co importaciones
Colombia
12 months using the app
Edited January 6, 2022

Eduardo R was so amazing! Just had to let him know what i needed done and he did it all himself! So good when you don't have time or knowledge of adding coding to your website!

Serpent & the Swan
Australia
12 months using the app
February 5, 2020

Just got this app set up and so far so good. Crescel was super helpful, really responsive customer support!

MEI & CO
United States
12 months using the app
Edited December 15, 2022

First the manual set up was a little tricky, but Lemuel C help me rally fast! Now my website looks amazing! Thank you!

Style Loft Activewear
United States
12 months using the app
August 15, 2019

We've been using Yotpo for a while over the standard review system available in Shopify and we're big fans. The only thing I'm not crazy about is that it isn't white labeled (they have Yotpo branding) unless you spend a fortune on enterprise solutions basically. But all the other tools are great, the customer service is excellent (got a custom update to a new theme we're doing in less than 48 hours), so we're happy!

PurePressure
United States
12 months using the app
Yotpo replied August 28, 2019

Hey PurePressure, thank you for your feedback and for the great review!

March 2, 2022

Just started using this app, I faced some issues with installing the app into my themes ( I am not the best with these things) I have reached out to the customer service. Their response was so quick, very helpful. They have resolved my issues within few hours. Big Thank you to Donald! Thank you so so much for your help. Professional customer service. I can Only recommend this app.

Shop / A|M
United Kingdom
12 months using the app