Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 10, 2022

super service and excellent support, excellent reactivity to solve problem. Super easy in term of set up. great app!!!

Steribrush
France
12 months using the app
February 5, 2024

Great app and great customer care. Thank you to Rhenant for assisting me :)

Planet Charms
France
11 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

Edited June 21, 2023

we want to put review rating at our "all review page", but yotpo doesnt have this feature, what a pity. customer service team John was trying to help us, thank you. looking forward to new features.

Kamakura Shirts Global Online Store
Japan
12 months using the app
October 29, 2018

Got excellent help from Pauline from Yotpo, beyond from the support the app itself is very good! Easy to use and looks good. Try it out!

HIT THE HAY
Sweden
12 months using the app
July 16, 2022

Jeorge was a great help. He walk me through everything and when I got stuck made it easy for me and assist me further by setting up my product review page for my shop. Very patient and I'm glad he help me.

Cyn Cosmetics
United States
12 months using the app
Edited March 28, 2015

Great review app for products and store reviews on client stores. The Rich Snippets are also great for Google organic search results. Although the rich snippet feature is a premium Yotpo feature, this feature drastically improves the SEO find-ability to your Shopify store on Google search because you can piggy-back off of Yotpo's link juice and Domain Authority. We highly recommend this app to all clients, both new and experienced!

Shopify SEO Experts
United States
12 months using the app
April 3, 2020

very simple to set up and get started. their customer service is great! i'm a very small business but couldn't be happier :)

Cosmic Bath and Beauty
United States
12 months using the app
May 29, 2019

I reached out this morning for assistance with installation, within less than an hour, it was all sorted and our reviews are live - thank you Jandy!

It Really Works Vitamins
United Kingdom
12 months using the app
Yotpo replied June 4, 2019

Thank you for the awesome feedback, It Really Works Vitamins!

May 4, 2016

Yotpo has become a major part of our day to day customer engagement strategy. I love that new features are constantly being added. They are growing with their customers and engaging more of our customers than we could have imagined. The cost is high for a business of our size, but I think after a year or so we will see the results of peer to peer reviews.

Thedharmashop
United States
12 months using the app
Edited October 12, 2022

HAPPY S is the best! Provided incredible customer service and was able to resolve all of my issues. Joian is also great and helpful! Rhemy is great too!

Pulse Device
United States
12 months using the app