Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited May 4, 2021

Such great service from the start that also wasn't robotic responses like other help chats. Helped to add the widget installation onto my shopify site. Thanks again for your great help.

Peco Bag
Singapore
12 months using the app
June 30, 2021

Excellent customer support from Eunice. I wasn't sure how to place and view the logo and the response was fast!

Toofoola
Lebanon
12 months using the app
September 13, 2021

Jo was super helpful in aiding me to install the app onto my website! I couldn't be more grateful for his help.

CLU London
United Kingdom
12 months using the app
October 14, 2019

After trying to imigrate from Tictail to Shopify I got a fantastic help from the support team at Yotpo

Y-S.C. by Ya-sin Chahimi
Sweden
12 months using the app
Yotpo replied October 28, 2019

Thank you for leaving a review - happy to hear our support team was able to help!

March 11, 2022

Great app and great support! Allen was super helpful and fixed my problems, i got all the answers to everything i was wondering about.

Amorøs.no
Norway
12 months using the app
January 13, 2024

excellent support from Johnny G

sharesiopa
Ireland
12 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

Edited April 18, 2023

I updated my theme and couldn't figure out how to re add the code for the star rating. Joian Z helped me by adding it back for me.

Sleepy Mountain
United States
12 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

August 7, 2019

This app works as advertised. Ruel helped me implement some impressive code modifications that showed my ratings on collections and product pages properly. Thank you! www.dynastyclothingstore.com

Dynasty Clothing
Canada
12 months using the app
Yotpo replied August 8, 2019

Hey Dynasty Clothing! We are so glad to hear that you are enjoying Yotpo, and Ruel helped you get set up nicely! Thanks for the awesome review.

Edited June 23, 2020

We use this app a few weeks ago and we got a lot of 5 star reviews from our customers. The automated review requests work really well. And customer service is very helpful and fast to respond. Thank you so much!

HawaiianSouthShore
United States
12 months using the app
April 21, 2021

Manny was great! Love the app. Thanks so much for the great service YotPo team! We really appreciate your work.

Apis Mercantile Hemp
United States
12 months using the app