Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

December 20, 2023

We love this app and the customer service!

Rise-N-Shine LLC
United States
About 6 years using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

January 24, 2024

Speedy, friendly, helpful customer service. Thank you so much, Rhenant T!

core-ritual
United States
10 months using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Edited January 21, 2024

Rhenant is amazing! Very helpful and patient. Quickly resolved my issue and I highly recommend!

Kumari Skincare
United States
3 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

February 23, 2024

Great app. Even the Free version offers a lot of value! Customer service is also very helpful.

Evernude
Canada
15 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

January 29, 2024

Rhenant did a fantastic job in the support. Very efficient and to the point.

Aarding
Belgium
About 1 year using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback.

February 7, 2024

Excellent customer service! Arven helped me get the Reviews integrated into my website and answered all my questions.

Rooted In
United States
7 days using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

Edited December 13, 2023

Wonderful experience and VERY helpful service by Ruzsel John N .. took the time to personally upload my .csv file and fix any of the issues!! Wonderful support team!

Pure Clean
United States
23 days using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

February 22, 2024

fantastic app for taking feedback from customer's,, and vaey nice support from Joian Z.. 5 star

Scenic Belle
United States
8 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 5, 2024

It's an excellent app and the support team is amazing

Lani.mx
Mexico
Over 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 14, 2024

Yotpo's support person Rhenant went way above & beyond to help me with installation of the widget on Shopify, which was otherwise pretty confusing to me. Rhenant really stuck with me and went the extra mile, giving me exactly what I neede and more than I expected in terms of help. Rhenant is great!

Call Me I'll Move
United States
6 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!