Reviews (7,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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excellent. probably helped me with half a dozen issues and all resolved. thank you!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Useful app and fast and knowledgable support team!
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Thank you to Doner who helped me very quickly and easily
Thanks for your feedback, we really appreciate it.
Everything works great, Ruzsel was very helpful with the setup during the call.
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Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!
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Ruzsel J was super helpful today Thank you
Thank you for sharing your thoughts with us!
I love this app, it's really helpful for social proof.
Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Application au top et support très réactif et disponible !
We're glad you’re enjoying the app and finding our support team responsive and available. Thank you so much for your feedback!
** edited 21/2/24 **
After my previous 1* review the team actually reached out to me, arranged a video call where my concerns were heard and my issue was pretty much resolved instantly. It took a few tweaks but they were on hand once they saw my review. Im marking as a 4* simply based on our start to business, but overall its been okay since. If you dont get a response reach out via other methods
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POOR! Integration was absolutely shocking, the background colour of the widget remained orange even when selecting white, and it bled into my full theme causing the full product page to go orange. Alignment of items on the widget failed causing stuff to go all over the place
contacted support who failed to respond after a week - sent a chaser email and 5 further days later no reply. Avoid at all costs!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
no dynamic coupon codes unless you pay big bucks. this used to be available for an inexpensive monthly fee years ago. not worth the price they charge now to have this feature. And with out dynamic coupon codes, it is no better than any other review platform app available today. YOTPO will likely be on the chopping block for us down the road...
Thank you for taking the time to share your thoughts with us. We're continuously working to improve our products so that our merchants can get up and running without any hiccups. Dynamic coupon is currently not part of your package, however, we have submitted a feature request to our products team for consideration.