Reviews (7,141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Daniel was very helpful and addressed my request professionally and was super quick in getting everything set up the way I wanted it. 5stars!!
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** edited 21/2/24 **
After my previous 1* review the team actually reached out to me, arranged a video call where my concerns were heard and my issue was pretty much resolved instantly. It took a few tweaks but they were on hand once they saw my review. Im marking as a 4* simply based on our start to business, but overall its been okay since. If you dont get a response reach out via other methods
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POOR! Integration was absolutely shocking, the background colour of the widget remained orange even when selecting white, and it bled into my full theme causing the full product page to go orange. Alignment of items on the widget failed causing stuff to go all over the place
contacted support who failed to respond after a week - sent a chaser email and 5 further days later no reply. Avoid at all costs!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Useful app and fast and knowledgable support team!
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Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven
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Ruzsel J is outstanding technician & customer support ! My issue was in SEO of my theme and he went above and beyond to fix it ! Such a great communication also i feel very supportive and understood, i wish everywhere was customer support like that! Thank you so so much for your help !
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
It seems like a nice app but we've not been able to use it fully. We have over 1,000 reviews from our customers that disappeared after Shopify's review app was no longer supported and was removed, but Yotpo import doesn't work. It just pops up a blank page with no option to import anything.
Thank you for the valuable feedback.
We're sorry to hear that you're experiencing issues with importing your reviews. We know how important it is to transfer your reviews and we are here to help you.
Our support team reached out to you via your support case, please don't hesitate to respond to it so that we can assist you further.
Thank you for your outstanding support, John G. It was incredibly helpful.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Too quick for me lol. They service was great and quick. I am using Yotpo app and that's perfect thank you Ruzsel
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
App is great and support is even better. Don helped me immensely and efficiently with all my questions and requests. Thanks!
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I got great help from Daniel installing the star widget that was not showing up on my site.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!