Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited September 25, 2023

Really great support, Arven has helped us many times

XIBUZZ
United States
12 months using the app
August 27, 2019

Used this app to implement star ratings on my website's product pages. Customer service is speedy and efficient!

Ginawholesale
United States
12 months using the app
Yotpo replied August 28, 2019

Hey Ginawholesale, thank you for the great feedback!

Edited October 22, 2019

The chat support is super fast and they have quickly solved all my issues! At least for now, I can recommend!

Prolon.ch
Switzerland
12 months using the app
Yotpo replied October 28, 2019

Hi there, thank you so much for leaving a review. Happy to hear our support team was able to help!

Edited May 22, 2023

Yotpoから自動でレビューメールが届きました。準備不足なのもあり、まだお客様に送れない状態だったので、すぐに止める必要があり、チャットtサポートのJesus Lorenzさんに対応していただきました。 Yotpo sent automatically review request. We are not ready for that so we have to stop it. Jesus Lorenz solved my question very quickly. We are going to send review request once we set them correctly.

Also Dakay helped me with reviewing text, he did it while new year celebration, thanks! Dakay!

Also Nicole Liu helped me! Nicloe changed display of customer review. Some of customer write their real name. To prevent that Nicloe changed it into "Nick name"

Nicole changed admin's name quickly after I asked for it.

ダーマロジカ 公式オンラインショップ
Japan
12 months using the app
October 2, 2019

This app is awesome, the best review app there is hands down. The customer support is phenomenal id give them 10 stars if i could. I definitely recommend this app.

Greater Half
United States
12 months using the app
Yotpo replied October 8, 2019

Thanks for leaving a review, we really appreciate it & are happy to hear you're enjoying Yotpo!

November 12, 2021

Donald U. was extremely helpful and efficient. Thanks again Donald for your terrific help and knowledge

Astra
United States
12 months using the app
February 16, 2021

I love this app so much. It has definitely increased our conversion rate. The support team is very friendly and helpful. I would highly recommend.

OLIO
Singapore
12 months using the app
Edited November 24, 2020

I am using the app, I had an issue and Caroline helped me out and fixed it for me promptly, I appreciate that very much

Your E Shopp
Australia
12 months using the app
Yotpo replied November 25, 2020

Thank you for your review! We're so happy to hear you're enjoying using Yotpo.

July 12, 2015

Amazing App! Works as it should. I can only recommend it!

Cover Kingdom
United States
12 months using the app
July 25, 2022

great customer service, reviews import without any issues. highly recommend Yotpo. will continue to use

Marèa Maréa
United States
12 months using the app