Reviews (7,178)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 5, 2023

Très bon support, problème réglé par chat en moins de 30mn. Merci Jeorge Kenneth V !

Hairflix
France
12 months using the app
July 15, 2020

The app is really good! exactly what we need it! but the greatest part of all is the extremly fast and resolutive support

Pole Watches
Spain
12 months using the app
July 18, 2019

I needed to switch platforms and the support from Yotpo team was amazing. Particularly by Jenny B. who was very dedicated and proactive in helping me with the migration and also figuring how to fix a bug that was caused by misconfiguration.

Designed by Nature
United States
12 months using the app
Yotpo replied July 22, 2019

Hey Designed by Nature, thanks for the awesome feedback!

June 23, 2015

By far the best product review app on Shopify.

Massagetableusa
United States
12 months using the app
June 11, 2021

I use the app to collect review and i really love it. A special thanks to "Gimbert" the agent who assisted me when i had some difficulties using the app. He was really helpful. May God bless you all abundantly in the name of Jesus! Amen !

Elyel Beauty
United States
12 months using the app
December 5, 2013

Works amazingly and the set up steps are easy and clear- thank you guys!

IMPERIAL ELOQUENCE
United States
12 months using the app
September 12, 2014

Amazing app! Very important that our customers get to see reviews from our site.

I Heart My Curves
United States
12 months using the app
May 9, 2016

Awesome app! Does exactly what we need it to do

Luxylocks
South Africa
12 months using the app
December 13, 2023

I have been using this app for over 6 months. It's very user friendly and the support is quick. Special shout out to Ruzsel J for helping fix my widget issue. It literally only took 10-15 min from request to resolution. Highly Recommend.

Femdacity
United States
11 months using the app
Yotpo replied December 20, 2023

Thanks for your feedback, we really appreciate it.

March 4, 2022

Robertini was such a great help advising me on a handful of question. Thank you for your support and efficiency.

S'eauPrima
United States
12 months using the app