Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited March 17, 2015

this is by far one of my favorite apps in the shopify market. I love the customization to match your store's theme and how people can write the review straight from their email rather than redirecting them to another site. I highly recommend this app!

Shop Glam Up Parties
United States
12 months using the app
May 25, 2022

App works great and customer support very good. Changed themes and could not get reviews into new theme. Contacted support and issue was resolved within minutes.

Townes & Co
United States
11 months using the app
May 6, 2021

James was here to help me for the new setting. It made me very easy to do it, thanks so much! Very pleased with the service

Zak Zakka
Japan
11 months using the app
November 16, 2021

Very impressed by the responsiveness of customer support. Doner was able to help me with a technical issue promptly and effectively.

Diadem Sports
United States
11 months using the app
February 23, 2022

Brilliant service, Jeorge was available immediately and sorted my issue very quickly, even though it was an error at our end.

London Bathers
United Kingdom
11 months using the app
Edited April 29, 2020

Grear Service, the app works a treat and is really helping with converting customers visiting my store.

PESK UK - Face Masks for Everyone!
United Kingdom
11 months using the app
July 28, 2020

You can't get wrong with Yotpo! Look at all the biggest ecom they all use Yotpo Review. The customer service is amazing, I wanted to make a few changes involving coding and they replied immediately and made the changes. 100% recommend!

ScrubSkinCo
Australia
11 months using the app
Edited May 4, 2023

So far so good - easy to install and the Support team were able to answer all my questions immediately on live chat. Looking forward to the reviews starting to come in.
Update: I have now upgraded to the Growth plan. The app is not always 100% intuitive, however Support is excellent. Nick S really helped me today.

Update - I wanted the reviews widget adding to the home page (and deleting from Product page). Allen M was immensely helpful and did the work for me, very quickly.

Biteback Products
United Kingdom
11 months using the app
February 25, 2022

Yotpo Product Reviews have amazing customer service. Very helpful and easy to get ahold of. I'm happy with their service.

Vacant Wheel
United States
11 months using the app
Edited April 23, 2023

Ronel R was so incredibly assistive. I had a very detailed query and he understood my questions immediately and provided a sufficient resource to resolve my problem.

Comfortable Coast
United States
11 months using the app