Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

September 12, 2014

Amazing app! Very important that our customers get to see reviews from our site.

I Heart My Curves
United States
12 months using the app
March 4, 2022

Robertini was such a great help advising me on a handful of question. Thank you for your support and efficiency.

S'eauPrima
United States
12 months using the app
December 13, 2023

I have been using this app for over 6 months. It's very user friendly and the support is quick. Special shout out to Ruzsel J for helping fix my widget issue. It literally only took 10-15 min from request to resolution. Highly Recommend.

Femdacity
United States
11 months using the app
Yotpo replied December 20, 2023

Thanks for your feedback, we really appreciate it.

Edited March 17, 2015

this is by far one of my favorite apps in the shopify market. I love the customization to match your store's theme and how people can write the review straight from their email rather than redirecting them to another site. I highly recommend this app!

Shop Glam Up Parties
United States
12 months using the app
May 25, 2022

App works great and customer support very good. Changed themes and could not get reviews into new theme. Contacted support and issue was resolved within minutes.

Townes & Co
United States
11 months using the app
May 6, 2021

James was here to help me for the new setting. It made me very easy to do it, thanks so much! Very pleased with the service

Zak Zakka
Japan
11 months using the app
November 16, 2021

Very impressed by the responsiveness of customer support. Doner was able to help me with a technical issue promptly and effectively.

Diadem Sports
United States
11 months using the app
February 23, 2022

Brilliant service, Jeorge was available immediately and sorted my issue very quickly, even though it was an error at our end.

London Bathers
United Kingdom
11 months using the app
Edited April 29, 2020

Grear Service, the app works a treat and is really helping with converting customers visiting my store.

PESK UK - Face Masks for Everyone!
United Kingdom
11 months using the app
July 28, 2020

You can't get wrong with Yotpo! Look at all the biggest ecom they all use Yotpo Review. The customer service is amazing, I wanted to make a few changes involving coding and they replied immediately and made the changes. 100% recommend!

ScrubSkinCo
Australia
11 months using the app