Reviews (7,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Just wanted to give James a shoutout for being helpful and very knowledgeable when it came to solving one of my problems. The customer service is very attentive and quick to answer your questions!
We appreciate your feedback, thank you!
Fixed my issue very quickly! thank you so very much!
Kenn was very helpful and made it easy. Can't thank you enough!
This app is great. Easy to use with good customer support should you need it. I love that it emails customers at a pre-determined time post purchase, my reviews started flowing in. Easy Peasy. Thanks Guys
I used the free app for awhile, but really like the ease of this app, the reviews are collected quickly and customer service is incredible!! So I upgraded. I'm really glad that I did.
Thank you for leaving a review. We're thrilled to hear you're enjoying using Yotpo!
I just used the support chat and found Yopot support, quick in their response, polite and answered all my questions. Thanks, Danreb!
So far I am very happy with not only the app itself and its relative ease of use, but also with the support I have received on some questions that I had. They were professional, thorough and very helpful in assisting me with how their app appeared on my site. We've used other review apps before but this has definitely been much more fruitful and we are getting many people interested in giving their reviews of us and our products.
The customer service is awesome. I had trouble setting up the app and Mary Ann and her team were be able to provide feedback and solution promptly. They also followed up few times after the problem is fixed.
Yotpo is really easy to use and they always have nice and quick customer service ! Thank you to the excellent team!!
I received excellent assistance from Rhenant with domain authentication. After my inquiry, I received the records within 20 minutes, and the process was completed in no time. This speed is unique to Yotpo, and I believe it is a fantastic app with great support.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Customer service is so much better than most apps you will add on Shopify. They are attentive and will help you install/implement their product without needing a fancy coder or developer. As a small non-profit, this is huge! I'm a "wear many hats" kind of person, and so trying to add one more thing into my website can make me feel dizzy by end of day. Appreciate their willingness to install. Great product, highly recommend.