Reviews (7,181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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So far so good - easy to install and the Support team were able to answer all my questions immediately on live chat. Looking forward to the reviews starting to come in.
Update: I have now upgraded to the Growth plan. The app is not always 100% intuitive, however Support is excellent. Nick S really helped me today.
Update - I wanted the reviews widget adding to the home page (and deleting from Product page). Allen M was immensely helpful and did the work for me, very quickly.
Yotpo Product Reviews have amazing customer service. Very helpful and easy to get ahold of. I'm happy with their service.
Ronel R was so incredibly assistive. I had a very detailed query and he understood my questions immediately and provided a sufficient resource to resolve my problem.
Just wanted to give James a shoutout for being helpful and very knowledgeable when it came to solving one of my problems. The customer service is very attentive and quick to answer your questions!
We appreciate your feedback, thank you!
Fixed my issue very quickly! thank you so very much!
Kenn was very helpful and made it easy. Can't thank you enough!
This app is great. Easy to use with good customer support should you need it. I love that it emails customers at a pre-determined time post purchase, my reviews started flowing in. Easy Peasy. Thanks Guys
I used the free app for awhile, but really like the ease of this app, the reviews are collected quickly and customer service is incredible!! So I upgraded. I'm really glad that I did.
Thank you for leaving a review. We're thrilled to hear you're enjoying using Yotpo!
I just used the support chat and found Yopot support, quick in their response, polite and answered all my questions. Thanks, Danreb!
So far I am very happy with not only the app itself and its relative ease of use, but also with the support I have received on some questions that I had. They were professional, thorough and very helpful in assisting me with how their app appeared on my site. We've used other review apps before but this has definitely been much more fruitful and we are getting many people interested in giving their reviews of us and our products.
The customer service is awesome. I had trouble setting up the app and Mary Ann and her team were be able to provide feedback and solution promptly. They also followed up few times after the problem is fixed.