Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

September 30, 2020

Customer service is so much better than most apps you will add on Shopify. They are attentive and will help you install/implement their product without needing a fancy coder or developer. As a small non-profit, this is huge! I'm a "wear many hats" kind of person, and so trying to add one more thing into my website can make me feel dizzy by end of day. Appreciate their willingness to install. Great product, highly recommend.

Elevate
United States
11 months using the app
March 29, 2022

日本語を変換してチャットからコミュニケーションをとりサポートしてもらいましたが、無料プランにも関わらず丁寧に対応してもらい迅速に解決することができました。 今後も使い続けたいと思いました。 We were able to convert Japanese and communicate with them via chat for support, and despite the free plan, they were very attentive and were able to resolve the issue quickly. I would like to continue using them in the future.

PHOTOPRI【写真展・美術展品質のプリントサービス】
Japan
11 months using the app
July 18, 2015

team was very responsive in helping me switch from another review platform. overall very good. i wish it were slightly prettier/cooler looking. :)

Yesyes
United States
11 months using the app
April 6, 2022

Easy to use and very quick and efficient online chat/customer service. Answered all of my questions quickly- great help

Rogue Ocean
Ireland
11 months using the app
Edited December 22, 2022

Very happy with the app and customer support. They are fast to respond and happy to help no matter how many questions you have or how much help you may need. I love the visual UGC feature as well. definitely recommend.

Update- I have added on services and am very pleased. They continue to exceed customer service expectations. There was an issue with my reviews import from another platform and Jeorge was able to fix all issues and get everything imported and displaying properly for me.

Sensual Sinsations
United States
11 months using the app
March 16, 2022

Their support team is very responsive and helpful. I'm overall impressed with the platform! I have been using it for over three years.

THE BOOB TAPE®
United States
11 months using the app
May 30, 2023

Thank you, a great app for reviews, and a great help when needed from Ruzsel in Customer Support. Thanks.

MagicLinen
United States
11 months using the app
Edited August 9, 2023

John G. was really helpful in fixing an issue with reviews now showing up in product groups for me. Overall, a very easy to use app which has resulted in a lot of reviews for us! Recommend!

Relay Active
United States
11 months using the app
January 2, 2024

Joian Z was fantastic!

Micropause
United States
11 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

February 10, 2020

This app is good. The support team response fast to resolve my issue.

DNR WHEELS PTE LTD
Singapore
11 months using the app