Reviews (7,181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.
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Yotpo is really easy to use and they always have nice and quick customer service ! Thank you to the excellent team!!
I received excellent assistance from Rhenant with domain authentication. After my inquiry, I received the records within 20 minutes, and the process was completed in no time. This speed is unique to Yotpo, and I believe it is a fantastic app with great support.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Customer service is so much better than most apps you will add on Shopify. They are attentive and will help you install/implement their product without needing a fancy coder or developer. As a small non-profit, this is huge! I'm a "wear many hats" kind of person, and so trying to add one more thing into my website can make me feel dizzy by end of day. Appreciate their willingness to install. Great product, highly recommend.
日本語を変換してチャットからコミュニケーションをとりサポートしてもらいましたが、無料プランにも関わらず丁寧に対応してもらい迅速に解決することができました。 今後も使い続けたいと思いました。 We were able to convert Japanese and communicate with them via chat for support, and despite the free plan, they were very attentive and were able to resolve the issue quickly. I would like to continue using them in the future.
team was very responsive in helping me switch from another review platform. overall very good. i wish it were slightly prettier/cooler looking. :)
Easy to use and very quick and efficient online chat/customer service. Answered all of my questions quickly- great help
Very happy with the app and customer support. They are fast to respond and happy to help no matter how many questions you have or how much help you may need. I love the visual UGC feature as well. definitely recommend.
Update- I have added on services and am very pleased. They continue to exceed customer service expectations. There was an issue with my reviews import from another platform and Jeorge was able to fix all issues and get everything imported and displaying properly for me.
Their support team is very responsive and helpful. I'm overall impressed with the platform! I have been using it for over three years.
Thank you, a great app for reviews, and a great help when needed from Ruzsel in Customer Support. Thanks.
John G. was really helpful in fixing an issue with reviews now showing up in product groups for me. Overall, a very easy to use app which has resulted in a lot of reviews for us! Recommend!