Reviews (7,181)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

February 10, 2020

This app is good. The support team response fast to resolve my issue.

DNR WHEELS PTE LTD
Singapore
11 months using the app
Edited October 4, 2022

Great tool - have just added to my site. Really easy to use. Simoun F was super helpful. Two of my reviews had misleading typos on it and Simoun helped me fix them. I've also asked for some help and team member called James is mega helpful! EDIT update: I did something wrong and it was displaying the wrong widget for one of my products (my fault). The team member Rhenant was fab and fixed it for me really quickly. Thanks!! I've contacted the help support a few times (because I'm not technical at all) and have found them all to be 5* and super helpful. Update:

Gutsy Health LTD
United Kingdom
11 months using the app
January 2, 2024

Joian Z was fantastic!

Micropause
United States
11 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

Edited April 8, 2021

They are fast and efficaces. You can trust them. application is so helpful and it helps costumers to give their comment easily

Safran bien-être
France
11 months using the app
February 20, 2014

Awesome app! Easy to install and use.
Being able to get feedback from our customers is just invaluable, and Yotpo lets us do that in a breeze. We now know what our customers value most and we've also got some great insight into what to improve.
Great job, many thanks!

Another Case
Slovenia
11 months using the app
July 21, 2021

The customer support was great and very helpful when I needed help. I needed help with getting my product reviews to show up on product pages and now after getting help it was done

Diamond Nutrition
United States
11 months using the app
Edited October 9, 2023

Ruzsel J helped me fix a file upload issue. He quickly took the file and personally made the changes needed. He then uploaded the file for me. Outstanding customer service.

PLEZi
United States
11 months using the app
April 1, 2022

The support is great. I missed a script when trying to load a widget and the support member Kenn quickly pointed it out for me. Thumbs up!

LBV
United States
11 months using the app
Edited February 19, 2020

I am very happy on app and support. I found some issues changing our shopify theme and I have inmediate response and fixing

Maison Karite
Spain
11 months using the app
November 25, 2023

These guys are amazing. I came to them this morning with a litany of issues and one by one, they swatted them down like a bunch of flies.

guys, thank you so much for making my morning less stressful.

The Floissac’s of Saint Lucia
United Kingdom
11 months using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.