Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

May 15, 2023

Very happy with this app. It is very easy to start using it and very usefull as well. Everytime I needed help, they are very kind and professional. Thank you.

Bracomonte Equestrian
Spain
11 months using the app
December 2, 2013

Great app. Would like more improvement on the social media sharing.

LionHeart Cases
United States
11 months using the app
September 15, 2020

Does exactly what it advertises for free and offers really great customer service. Josephine E. helped me so much and even stepped into the back end of my store when I was stuck .

ShopGetRichOrGetDrunkTrying
United States
11 months using the app
Yotpo replied September 16, 2020

Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo, and we'll pass on your kind words to Josephine.

Edited May 5, 2021

Amazing support. I got my resolution in few seconds. Onboarding and installation were breezing-fast, Junalou helped in the process, Highly recommended. They have all kinds of plans, even free plans for starters. And the widget works perfectly fine.

XtreamRC
India
11 months using the app
January 13, 2019

I use the app for reviews in site on facebook and had amazing and reactive support! Highly recommended

MOOMENN
United Kingdom
11 months using the app
Edited May 9, 2022

Highly recommended. I recommend It highly to all shopify users. The team are very helpful too. A big thank you to James for his help. Melchior Jewellery.

Melchior Jewellery
United Kingdom
11 months using the app
November 9, 2022

An easy to use app, I am satisfied with it definately, and Kenneth John M is so much helpful in solving my problem.

Senthor-Sensor
China
11 months using the app
June 3, 2021

Radley was great in retrieving my reviews when I changed the theme. All very quick and efficient. Great app, great service.

Apothecary & me
United Kingdom
11 months using the app
Yotpo replied June 6, 2021

Thank you for taking the time to leave a review!

Edited September 30, 2021

Orly was GREAT! I was having a problem having my reviews stars showing since I changed my website theme. He took his time to fix my problem and made sure all was correct before publishing. He was great work with.

EvEr DeSh Candle Co
United States
11 months using the app
Edited July 3, 2021

Gimbert was great help! He did a good job solving the issue I was having, recommed this app 10/10 !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Veenourish
United States
11 months using the app