Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

November 4, 2019

The staff are always very helpful (on YotPo chat), talked me through and helped to set up our on-site widget.

mralphaofficial
United States
11 months using the app
Yotpo replied November 12, 2019

Thank you for your review! Happy we were able to help get everything up and running smoothly.

June 11, 2022

Allen was very helpful and responsive! Definitely recommend this website for those starting out on their website.

Little Town Clothing (Philippines)
Philippines
11 months using the app
February 19, 2023

Joian Z did a great job helping me. App works great and so far have no problems. Great prices too …..

Gallop & Spring
United Kingdom
11 months using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

Edited December 27, 2017

Great App!

Does just what I need it to do-Cool Thanks
www.Mysexywaist.com

Mysexywaist Com Wholesale
United States
11 months using the app
May 16, 2018

great app and amazing service

Ariabeautyitalia
Italy
11 months using the app
October 18, 2021

The Yotpo widget wasn't visible on my site because i changed the theme. I must say that Mark and Ronel were a great help. They were really patient and resolve the issue quickly and made sure that everything worked properly before ending the chat.

Les Belles Collection
United States
11 months using the app
January 10, 2024

Yotpo CS is always helpful with every inquiry I might have in my business. Arven is my favorite cs agent being super responsive and helpful at all times

eJuiceDB
United States
11 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.

August 22, 2021

I have been using Yotpo for some time and today I purchased the growth plan to install the reviews carousel widget. At first I found that yotpo website does not show detailed information on how to install the widget on my shopify theme. However, then I turned to yotpo support chat and the person helping me was just awesome. The yotpo staff looked deeply into my request, changing, editing, double checking everything after my request. I am very satisfied with the customer support. Also, the growth plan cost is lower if your monthly order count is less, which is also a good point for attracting customers. Thumbs up!

Wellteh
Latvia
11 months using the app
June 21, 2022

Rhemy R was extremely helpful. With no hesitation she assisted me with my issue and took care of it within minutes!!! Thank you so much Rhemy!!

Annies Essentials Hawaii
United States
11 months using the app
July 21, 2023

The interface is user-friendly and intuitive, and the flexible settings accommodate all our necessary functions.
Special thanks to the Yotpo Support Team, particularly Daniel P, for the prompt and effective assistance with our inquiry!

Stacy Lash
United States
11 months using the app