Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

March 22, 2021

great support. i chattet with manny and he made a lot of effort to help me! i can recommend this app!

dr. oh® - The Clean Beauty Expert
Germany
11 months using the app
Edited August 2, 2023

I received great support from Joyan Z.
I was worried for a long time because the review display was not Japanese on the site, but when I consulted with him, he was very polite, kind, patient, and speedy to solve the problem.
It was very dependable.

A few days later, I received great support from Ruzsel John N.
He was also very dependable.

I also had quick and great support from Allen M. and Arven S
Great thanks!

BUDDY'S Japan Online
Japan
11 months using the app
November 17, 2014

Great Ap, love the integration between my crystalcovecollective.com.au store and Facebook page.

Crystal Cove Collective
Australia
11 months using the app
July 5, 2021

James was awesome.
very good experience Thank you very much!
will definitely be recommended yotpo
Thanks again

Green Planet
United States
11 months using the app
August 3, 2022

Theyre great at what they do! They always give you the help you need whenever you're running into trouble.

Kandy Boy
United States
11 months using the app
September 25, 2020

Very good app! and the support is very helpful! quick reply my email and help me to fix the problem very Patient which is very important for business.

Madami Offical Store
China
11 months using the app
Yotpo replied September 29, 2020

Thank you for your review! We're happy to hear you're enjoying Yotpo.

March 13, 2023

The support was terrific - It was a bit confusing to me as I'm very new to Shopify and Yotpo at first but now everything makes sense with their swift customer support team. thanks Kenneth John M's hlep

Vancei Lighting
United States
11 months using the app
Yotpo replied March 13, 2023

Thank you for writing a review — we value your feedback.

May 29, 2022

Great app and james edmar was a great help installing the widget on my page for me. good for integration too

BzNorth
United Kingdom
11 months using the app
October 2, 2019

Love this app. It is so easy to use & if you have any issues, their customer service is amazing! Their responses is all speedy & friendly and your questions are quickly answered and issues are quickly fixed.

MEAS Active
United States
11 months using the app
Yotpo replied October 17, 2019

Thank you for the kind words - our support team is constantly working to be an even better resource to our customers, so we're thrilled to hear we're hitting the mark!

May 18, 2021

Excellent service from their support team, especially Ed who is able to quickly understood my requirements and promptly helped me configure the review display and settings on my site. Thanks!

Keep Me Cosy
Australia
11 months using the app