Reviews (7,182)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited February 5, 2024

Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven

Natuross
United States
11 months using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

June 20, 2022

Very useful and simple app. I am using it for almost a year and for now I am satisfied with it. The support team is amazing, I always get the answer and the solution really fast. Recently I had an issue with sorting the reviews on my website and Orly was really patient and helpful. I recommend Yotpo

Gramina Konoplja
Serbia
11 months using the app
May 29, 2022

Have always received amazing assistance from YotPo. Their widget is easy to use and Rhenant has been a great help!!

Petit Abode
Australia
11 months using the app
August 1, 2023

I was having some trouble with getting my customers to click through the email review request and was able to get incredible help from Stephanie! We worked out getting my email information updated and authenticated so I wouldn't have to many worries about the email going to the customers spam mail. Stephanie was amazing and so is Yotpo!

Steeped In Time
United States
11 months using the app
March 22, 2021

great support. i chattet with manny and he made a lot of effort to help me! i can recommend this app!

dr. oh® - The Clean Beauty Expert
Germany
11 months using the app
Edited August 2, 2023

I received great support from Joyan Z.
I was worried for a long time because the review display was not Japanese on the site, but when I consulted with him, he was very polite, kind, patient, and speedy to solve the problem.
It was very dependable.

A few days later, I received great support from Ruzsel John N.
He was also very dependable.

I also had quick and great support from Allen M. and Arven S
Great thanks!

BUDDY'S Japan Online
Japan
11 months using the app
November 17, 2014

Great Ap, love the integration between my crystalcovecollective.com.au store and Facebook page.

Crystal Cove Collective
Australia
11 months using the app
July 5, 2021

James was awesome.
very good experience Thank you very much!
will definitely be recommended yotpo
Thanks again

Green Planet
United States
11 months using the app
August 3, 2022

Theyre great at what they do! They always give you the help you need whenever you're running into trouble.

Kandy Boy
United States
11 months using the app
September 25, 2020

Very good app! and the support is very helpful! quick reply my email and help me to fix the problem very Patient which is very important for business.

Madami Offical Store
China
11 months using the app
Yotpo replied September 29, 2020

Thank you for your review! We're happy to hear you're enjoying Yotpo.