Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 30, 2024

John was great and helped us get the reviews widget figured out

Prince Parfums Dubai
United States
5 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 11, 2024

Great customer service experience! Very helpful and pleasant conversation.

Eve's Crackers
Canada
9 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Edited February 1, 2024

Very quick on responding to my questions and problems and helpful

Super good and understood what i wanted , loved the help, if i could connect i would connect with Arven S again

Thank you so much Arven S

Little Scandi baby
United Kingdom
6 days using the app
Yotpo replied January 30, 2024

Thank you for sharing your thoughts with us!

January 18, 2024

Arven was super helpful and resourceful!! He helped me import my reviews successfully in no time!! Highly recommend him!!

ieriasnama
United States
About 1 month using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you!

March 26, 2024

Excellent experience migrating to Yotpo from Judge.Me. Support has been wonderful so far!

Shield Vitamins
United States
20 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

July 9, 2024

App intuitiva e semplice. Un ringraziamento speciale a Nikki e Daniel P dell'assistenza che continuano a seguirmi e a darmi risposte veloci e puntuali!

Farmacia SMERIERI
Italy
7 days using the app
Yotpo replied August 19, 2024

Thank you for your review! We’re glad you find the app easy to use!

December 6, 2023

John G has been really helpful and knowledgeable about the solution~ highly recommended!

JA2 Concept
Australia
About 1 month using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

April 16, 2024

I received personalized support directly from the Yotpo support team and they helped me quickly! Thanks, 10!

Flowerbox Melbourne
Australia
2 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 16, 2024

Thanks to Joian Z for his advice and help, which was provided quickly and efficiently!

Oxford Biolabs Ltd. (US)
United Kingdom
About 1 month using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 8, 2024

Exceptional Customer Service Experience with Arven .
I'm thoroughly impressed and grateful for such outstanding service.

Decoranddecor
United Kingdom
6 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback.