Reviews (7,140)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

April 29, 2024

App is great and support is even better. Don helped me immensely and efficiently with all my questions and requests. Thanks!

Tiki Hawaiian Gourmet Jerky
United States
About 1 month using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

January 18, 2024

Ruzsel J is outstanding technician & customer support ! My issue was in SEO of my theme and he went above and beyond to fix it ! Such a great communication also i feel very supportive and understood, i wish everywhere was customer support like that! Thank you so so much for your help !

SHOPOTECA kids
United States
About 1 month using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 26, 2024

top notch. Daniel was great and so patient walking me through the step.

Cassava Kitchen
United States
About 3 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

Edited February 5, 2024

Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven

Natuross
United States
11 months using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

April 15, 2024

Great app and support! Thanks Donor!

Kaymar Magic
United Kingdom
Over 7 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

January 7, 2024

Too quick for me lol. They service was great and quick. I am using Yotpo app and that's perfect thank you Ruzsel

Essentique
United States
5 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 10, 2024

Thank you for your outstanding support, John G. It was incredibly helpful.

ela lane
United States
Over 1 year using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 31, 2024

Wonderful app and great customer service! Doner P was very helpful with tech support. I appreciate the service and knowledge.

Ace Solutions Holding
United States
5 months using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 26, 2024

I got great help from Daniel installing the star widget that was not showing up on my site.

anganskincare
Iceland
13 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

May 2, 2024

So far using this app (the free plan) it is quite simple and user friendly. Quite a few customizations even on the free plan, too. Had some help from 2 supports Arven and Doner and they were great helps. Definitely recommend!

SARAH'S SOAPS
Canada
About 20 hours using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!