Reviews (7,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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I wasn't happy with the customer service initially, because of the email response to a problem I experienced. However, I requested escalation and I was was placed on a call with Mary Ann and she took the time to help this Baby Boomer see the value of the YOTPO app. I am impressed and grateful to and for the time she spent with me!
Fast service and support >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Hi there! Thanks for leaving a review - glad to hear we're hitting the mark on customer support.
Very good app. Good at collecting reviews and also User generated content. Very helpful support. Thanks Junalou.
Thank you for taking the time to leave a review!
The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.
Rhenant did an amazing job helping us fix our error! Thank you! We had some issues with the mobile placement and it was fixed within an hour!
Awesome customer service! Always help with any issue in a timely manner. Also is a great app. Its very user friendly and convenient.
set up the app today, relatively easy and I am happy with it! James C from support helped and was great!
Great app and great support! <3 i wanted to change the language from english into german an ed helped me very quick Happy, Ronel and Jeorge helped me to integrate some things. Everything is perfect
Also Eunice helped me to find the review carousel code. He is also very patient and explained everything very clearly!
Mark Oliver helped me to delete something on my product page. He is also very kind.
Excellent support and great help from Ed from from the shopify support team who didn't give up and managed to resolve our issue. Excellent service
One of my most valuable plugins. Offers best in class reviews and their customer service and support is second to none.