Reviews (7,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Great app for a business like ours! Easy to use & the free version is still well worth using. Great customer service!
Kenn T was very helpful in getting everything set up when we migrated over from Woocommerce, thank you!!
Yotpo was very easy to install and easy to integrate into our website. We could immediately see the benefits of having product reviews through increases in both site traffic and conversions.
This app has been absolutely great. I am getting positive reviews WAY more consistently than I was before using the shopify reviews app. I really like that you can customize the time between the customers purchase and the email they get to request a review. Most items in my store are made to order, so this has been really helpful as customers typically have to wait 1-2 weeks for their orders to ship. Thank you!
Had great help today from Rhenant T, fantastic help! I needed to push my review as there was a fault, and the issue was solved quickly, whilst keeping me updated
Allen was so helpful updating our Yotpo app to V3. He made it super easy for us and the new update looks great on our site. Thanks for you help!
We appreciate your feedback, thank you!
Nick S. was so helpful in helping me set up star ratings and answering my questions about the different upgrade plans! The level of customer service is what drew me to continue using this app instead of other review apps on the marker. Highly recommend.
I used this app recently and i face problem but with help of yopto my problem is resolved but CSR and Best product
Really good customer service. Quick turnaround time and great professionalism being that i was busy and in a hurry. Very helpful for those of us who aren't completely useless with tech but the word code still strikes fear in the heart. Thanks Bernard everything looks great now!!
Although I decided to uninstall the app for now, these 5 stars are for their customer service is top-notch. Ronel assisted me with removing the Yotpo coding. He cut right to the chase and provided a resolution. He also helped me with exporting my reviews. I plan to come back to Yotpo when I'm able to afford their higher plan but overall, a really good app, just pricey for new business owners.