Reviews (7,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Yotpo has been very kind to us and given exceptional customer service. They provide a strong product and I have been subscribed for years now. I particularly want to highlight Allen M for his kind customer service and helping us to rectify our issue.
Update 02/06/2023, Yotpo continues to provide great customer service, in particular Nicole L was able to handle my inquiry very quickly and satisfactory. Highly recommend.
5 stars, Great app, great customer service, would recommend to all. Thanks! found it very easy to use
Manny is very responsive and helpful. She solve my issues within 30 mins. Kudos to the team! Thank you so much
A huge thank you to the excellent customer support team at Yotpo. I have now set the app up on eight sites, at two different levels, and running two different themes. I have had to contact support for installation issues a couple of times, but primarily to update the admin email address (which I had to do for all of the sites). The app is running great so far and I cannot fault support. Thank you to all I have dealt with: Eduard, Lemuel, Howell, Nick s, Rilu Jane, Kenneth John M, Ronel R, Lemuel and lastly but by no means least, Eunice P. Happy so far.
Great customer service, fast and extremely helpful! So far we are very happy with our experience. Would recommend!
Hi there! We're so excited to hear that! Thank you for taking the time to write a review and give us feedback. Glad to hear we're hitting the mark and you're enjoying Yotpo!
Gimbert Customer Service was amazing! He Also helped me install my reviews widget! Fast Response time
You were such a big help AAAAAAA services thank you so much for helping me you are the best. Thank you for taking time out to help me
Anne really helped me when I switched platforms and my reviews wouldn't appear on my site. Love the app and their staff!
Thank you Mark for your professional and speedy resolution to the issue I needed help with. I'm enjoying Yotpo and will continue to use it as it has many features I feel will enhance my shop and customer engagement. Sentient Beauty/Barbara
Donald U. was very helpful. As a first-time user, I had some questions about the functionalities and features of the app, Donald helped me with all my doubts in a time-manner. Great experience!