Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

September 8, 2020

I ran into an issue with coding- they got back to me super quickly and fixed my issue straight away! So happy!

Fresh Faced Inc
Australia
11 months using the app
Yotpo replied September 13, 2020

Thank you for your review. We're happy to hear we could help you get up and running quickly!

January 10, 2021

I love this app! I love that reviews are on each product and their customer service is great!! They get back to you quickly and they follow up to make sure everything is resolved. I had an issue early this morning and Ann responded to me fast and fixed what I asked her to fix. It was a minor issue that probably could have been put off but she got right on it.

Esthi Moon
United States
11 months using the app
Yotpo replied January 14, 2021

Thank you for your review! We are constantly working on our customer service and we're happy to hear we've hit the mark with you.

August 11, 2023

Daniel P was amazing!! He went through the issue and gave me ALL the details and fixed things. Super great customer experience!

Evertone Skin
United States
11 months using the app
April 27, 2018

This is the best app for reviews! It was so easy to integrate and Shirel in customer support made it so easy to import existing reviews we had from another company.

Kay Twelve Com
United States
11 months using the app
May 23, 2022

Great customer service! Had a few customizations I needed to make and they helped me make the adjustments quickly and easily!

Paws & Co Dog Chews
United States
11 months using the app
Edited January 26, 2024

Overall wonderful support from Arven and very appreciative. Great experience already!

High Cotton Textile
United States
11 months using the app
January 7, 2022

I had an issue not being able to locate something within the app,Lemuel Kindly greeted me and helped me find what i was looking for, Amazing customer service, Very Respectful, and helped solve the issue i was having. Thank You Lemuel C.

VYBRATIONAL KREATORS
United States
11 months using the app
June 28, 2022

The best reviews app out there. Great functionality and fantastic customer support. Yotpo helped me with the setup and I was up and running in no time.

Woodstock Laundry SA
South Africa
11 months using the app
April 17, 2015

So far so good! So easy and FREE !!!

ZIESCHE Modern Apothecary
United States
11 months using the app
November 18, 2022

Big fans of Yotpo for our reviews, love the interface and the customisable features. Ronel is particularly helpful!

Small Beer Brew Co
United Kingdom
11 months using the app