Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

September 22, 2016

I like it. Better than other review widget. Five stars

Focuseak
China
11 months using the app
Edited May 4, 2021

Amazing app for verified reviews, super easy to set up and use and they have great customer service. Five stars

BukiBaby
Australia
11 months using the app
Edited November 9, 2022

The service from Radly E was excellent and he solved my issues that nobody else can. He also responded quickly to my progress. I am so satisfied with the service. You are awesome!!!

Furniwell
United States
10 months using the app
October 5, 2020

Fantastic app for collecting customer reviews, their customer support is great too! Answered all my questions and helped me with code edits. Highly recommend!

Veeda Aus
Australia
10 months using the app
Yotpo replied October 11, 2020

Thank you for your review. We're happy to hear you had such a positive experience with our customer service!

May 12, 2022

James E. was super great! He understood the problem I was having and quickly found a solution. Not only did he find a solution, he completed the task for me so I had no trouble setting up what I needed.

Fiore Naturale
United States
10 months using the app
June 8, 2021

Ronel was super fast helpful with responding to my request! Great app and easy to use. Very satisfied.

ACCOUNTSHARK
United States
10 months using the app
December 14, 2023

Jeorge Kenneth V was awesome and helped a ton with review migration between various products when we reorganized SKUs.

inStryde Foot Orthotics
United States
10 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 5, 2021

Needed help changing the widgets, and Sheen was very quick and helpful. My issue was solved in minutes. Awesome job!

Gumtree Days
Australia
10 months using the app
Yotpo replied February 10, 2021

Thank you for leaving a review!

July 24, 2022

I was having issues merging the app, but Rhemy not only sent me the appropriate link very quickly, but they also set the whole thing up for me. Saving me lots of time and stress. I am so so so happy! Great customer service!!

Serendipitous
United States
10 months using the app
April 1, 2020

Great customer support. Jo was so helpful and so quick with fixing my issue. The App is also easy to use, and was so easy to add to my webiste :)

Glow Proteins
Australia
10 months using the app