Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

June 8, 2021

Ronel was super fast helpful with responding to my request! Great app and easy to use. Very satisfied.

ACCOUNTSHARK
United States
10 months using the app
February 5, 2021

Needed help changing the widgets, and Sheen was very quick and helpful. My issue was solved in minutes. Awesome job!

Gumtree Days
Australia
10 months using the app
Yotpo replied February 10, 2021

Thank you for leaving a review!

July 24, 2022

I was having issues merging the app, but Rhemy not only sent me the appropriate link very quickly, but they also set the whole thing up for me. Saving me lots of time and stress. I am so so so happy! Great customer service!!

Serendipitous
United States
10 months using the app
April 1, 2020

Great customer support. Jo was so helpful and so quick with fixing my issue. The App is also easy to use, and was so easy to add to my webiste :)

Glow Proteins
Australia
10 months using the app
December 14, 2023

Jeorge Kenneth V was awesome and helped a ton with review migration between various products when we reorganized SKUs.

inStryde Foot Orthotics
United States
10 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

August 24, 2022

Had a slight problem with my site carousel and contacted support - hats off to Warly for going that extra mile and sorting it for me - excellent service. Thank you Warly

Blue Panda
United Kingdom
10 months using the app
September 11, 2016

The free version is great. Very easy to setup and he reviews are coming in! Will definitely consider upgrading in the future.

Rejuvenatebeauty
United States
10 months using the app
November 16, 2023

I'm happy with the assistance I'm receiving. Fast and useful.

East Perry
United States
10 months using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

October 1, 2022

customer service is amazing! they were very easy to talk to and work with. 10/10 would recommend you use Yotpo!

Brazy Beauty HI
United States
10 months using the app
July 4, 2022

It's a good tool for review! The support team can help you to solve basic problems. The app can send a review invitation automatically, that can save a lot of time. Thank you guys! But it would be perfect if the customers can decide their name on the review when they directly leave the review from the email. Or the system can hind some letters of their name, especially in Japanese and Chinese. Because the full name on the order will be directly displayed unexpectedly.

POURX
Taiwan
10 months using the app