Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

January 24, 2021

I tried for weeks to get reviews to pop onto my site after changing the layout. Mary Ann responded quickly to the chat feature, was awesome and got me going in about 10 minutes! Great customer service.

Psyche Collections
United States
10 months using the app
Yotpo replied January 26, 2021

Thanks for leaving a review. We're happy to hear Mary Ann was able to help you set up!

July 23, 2020

Great service. I'm on the free plan and have everything I need in order to have social proof of my products. Customer service quickly helps with setup and any issues you may have. Highly recommended.

Dormio
United States
10 months using the app
December 3, 2013

An amazing app that keeps you connected with customers and best of all lets your customers show you some love! I had no idea how many people actually really loved what we do. It's inspirational and does wonders for work morale. I am so much happier coming to work and reading reviews to start off my day. GET THIS APP.

Mulbury
Australia
10 months using the app
April 13, 2020

Great app! Been using it for a while now, like it. Also, great customer support, problems solved fast. Thank you, guys!

Enamorada Shop
Cyprus
10 months using the app
January 11, 2020

Powerful app, team is great and support is exceptional !! helped my store in many ways. highly recommend.

Malek Labs™
Canada
10 months using the app
Yotpo replied January 19, 2020

Thank you for your review! Happy to hear Yotpo has been a valuable addition to your site.

Edited May 6, 2021

Superb service - Don could not have done more to help in customising some of the features - great service :)

PlayOn.London
United Kingdom
10 months using the app
May 12, 2021

So sick - looks great on the site. Had an issue with the install, but Kate sorted me out right away - easy peasy. Love it!

Avalanche Safety Solutions
Canada
10 months using the app
November 6, 2018

Imported reviews from shopify product reviews really easily. The implementation team was very helpful getting star ratings on my collection pages. So far I'm very happy with the app and would highly recommend!

BigGameBowhunter
United States
10 months using the app
April 9, 2023

Yotpo is the best ecommerce marketing platform I have ever used. It is very simple to use. If you don't understand anything, there are customer agents to help. Among them Joian Z is the best and most sincere agent. Thank you

Madison
United States
10 months using the app
May 12, 2023

Very helpful and quick in response in ratifying the issue with the removal of powered by Yotpo... thanks to Nicole L.

The Gentleman's Community
United Arab Emirates
10 months using the app