Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

April 20, 2015

Great way to use reviews, create trust, and build a business off of customer reviews on the fly.

Bathmate
United States
10 months using the app
August 13, 2022

Lemuel was excellent, patient and helpful! Pleased we chose this APP to help us with our reviews! We are now able to show all of our reviews in one place!

Studio Calathea
United States
10 months using the app
March 7, 2022

Great customer service, responds swiftly. Using the app is also as easy as ABC. I must say it's a great review app.

Sneaklin
Nigeria
10 months using the app
September 29, 2021

Awesome support, great product - super happy. Just had an urgent issue needed help with and it was done for me rifght away over chat

Harrogate Organics Company
United Kingdom
10 months using the app
Edited November 2, 2015

I've been using Yotpo since using BigCommerce. We migrated to Magento and Yotpo made it a breeze to move the reviews from BigCommerce to Magento. We ultimately settled on Shopify and had gathered some reviews during that time, and again, Yotpo was able to make the migration process painless. Love how it's pretty much hands-free once you install it. The system emails customers 14 days from purchase, they leave reviews just by replying to the email they receive which is incredibly intuitive and encouraging for verified buyers to leave you a review. Love this app!

Best Of Dog
United States
10 months using the app
May 6, 2017

Tremendous app and superior customer service! Love the product and the software platform.

Dailenspencer
United States
10 months using the app
July 14, 2023

Yotpo is a great app to have for our store. Jeorge was super helpful when I reached out. He was able to help solve my issue immediately. Thank you so much for the great customer support!

Organiccs Absolutely Pure
United States
10 months using the app
June 24, 2013

We installed Yotpo and boom, positive reviews start flowing in!

PCDWireless | Cell Phone Cases & Accessories
United States
10 months using the app
January 29, 2022

Customer support is exceptional & Kenn T (representative was really helpful & professional) Thank you

THE NEXT LEVEL STORE
Canada
10 months using the app
January 24, 2024

Speedy, friendly, helpful customer service. Thank you so much, Rhenant T!

core-ritual
United States
10 months using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!