Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

May 6, 2017

Tremendous app and superior customer service! Love the product and the software platform.

Dailenspencer
United States
10 months using the app
July 14, 2023

Yotpo is a great app to have for our store. Jeorge was super helpful when I reached out. He was able to help solve my issue immediately. Thank you so much for the great customer support!

Organiccs Absolutely Pure
United States
10 months using the app
January 29, 2022

Customer support is exceptional & Kenn T (representative was really helpful & professional) Thank you

THE NEXT LEVEL STORE
Canada
10 months using the app
June 24, 2013

We installed Yotpo and boom, positive reviews start flowing in!

PCDWireless | Cell Phone Cases & Accessories
United States
10 months using the app
January 24, 2024

Speedy, friendly, helpful customer service. Thank you so much, Rhenant T!

core-ritual
United States
10 months using the app
Yotpo replied January 30, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

June 25, 2021

Junalou at Yotpo was very helpful via the live chat. I'm not a techie person, and needed some help activating some review widgets. In no time she helped me get it done. Thank you very much!

Caley-Beth
Canada
10 months using the app
Edited March 27, 2023

Warly was a great customer service rep, helping me each step of the way to integrate to Yotpo from another platform.

Wonderlust
United States
10 months using the app
August 3, 2015

Great little app. Easy to install and manage. Looks great too!

Eco Musings
United States
10 months using the app
September 29, 2021

Great App, and very helpful support team highly recommended for great social proof. This has really helped us grow

idlespace.com.au
Australia
10 months using the app
Edited September 15, 2021

Thank you so much again Eunice with helping me to add the star rating to my product pages. You rock!

Utopia Boutique
United States
10 months using the app