Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 5, 2024

Great app and great customer care. Thank you to Rhenant for assisting me :)

Planet Charms
France
11 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

January 4, 2024

Easy to understand UI and functionality. Angelo in Support has been very responsive and helpful as well - highly recommend!

Be Juliet
United States
20 days using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

December 11, 2023

Awesome company. Rhenant was great!

The Swing Mechanic
United States
Over 3 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

May 18, 2024

NICE LIVE CHAT
Ruzsel

XAGONE
France
3 months using the app
Yotpo replied May 24, 2024

Thank you for sharing your thoughts with us!

January 16, 2024

Arven helped to install product ratings as per a specific request I made. An absolutely brilliant support system.

The Keto Shop
United Kingdom
6 days using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

February 22, 2024

When i needed help, they were here to respond to my demand.

I recommend :)

Boutique FindyourMate
France
16 days using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

Edited January 31, 2024

Great customer service from Daniel!!

Kamelia Wellness
United States
Over 1 year using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

February 21, 2024

Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.

Foxy Saltwater Tropicals
United States
12 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 28, 2024

Great customer service

Hurdle Apparel
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

January 2, 2024

He sent me a Meet link to explain what i had to do. Very kind and useful!!

Serenium Skin
United States
4 days using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!