Reviews (7,151)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Great app. Even the Free version offers a lot of value! Customer service is also very helpful.
We appreciate your feedback, thank you!
I reached out to Yopto on exactly April 16th for help with transferring my fera reviews to yopto. We are relaunching our company and have undergone a rebrand (product name changes), the only thing that has changed is the name of the products otherwise the product is the same. These are genuine reviews and when we reached out they responded with an excel file we have to use to format the review. We GAVE them the excel file they requested and responded promptly to all their questions. But instead of responding they have delayed our RELAUNCH. Instead of asking the right questions and genuinely helping they been assumptive and dismissive. I would not recommend this app or integration at all.
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
It seems like a nice app but we've not been able to use it fully. We have over 1,000 reviews from our customers that disappeared after Shopify's review app was no longer supported and was removed, but Yotpo import doesn't work. It just pops up a blank page with no option to import anything.
Thank you for the valuable feedback.
We're sorry to hear that you're experiencing issues with importing your reviews. We know how important it is to transfer your reviews and we are here to help you.
Our support team reached out to you via your support case, please don't hesitate to respond to it so that we can assist you further.
fantastic app for taking feedback from customer's,, and vaey nice support from Joian Z.. 5 star
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
The support provided by this app has been disappointing. Numerous issues occurred after installing Yotpo, and the support team was unresponsive, taking more than a week to reply. When they did reply they were extremely unhelpful and bounced me from one support staff to another without fixing any of the issues. Even after the app installation, the plugins persisted, leading me to hire coders to rectify the website and completely remove Yotpo. I do not suggest this app, especially for smaller businesses in need of reliable support.
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.
Very quick on responding to my questions and problems and helpful
Super good and understood what i wanted , loved the help, if i could connect i would connect with Arven S again
Thank you so much Arven S
Thank you for sharing your thoughts with us!
Arven, in custody support was great to deal with and sorted out installation and answered all my questions quickly and accurately. Thanks again!
Thank you for the feedback!
Arven was super helpful and resourceful!! He helped me import my reviews successfully in no time!! Highly recommend him!!
We appreciate your feedback, thank you!
Doner was great helping me resolving my issue asap. i am loving the app so far. weldone
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Jeorge was super helpful and answered all my questions thoroughly and quickly. As I'm new with this app it's been a positive start.
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