Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

May 30, 2024

Doner was great helping me resolving my issue asap. i am loving the app so far. weldone

SOOSLICK
United States
About 1 month using the app
Yotpo replied June 7, 2024

Thank you for sharing your thoughts with us!

January 29, 2024

Rhenant did a fantastic job in the support. Very efficient and to the point.

Aarding
Belgium
About 1 year using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback.

June 5, 2024

Jeorge was super helpful and answered all my questions thoroughly and quickly. As I'm new with this app it's been a positive start.

BOWWA
Australia
2 days using the app
Yotpo replied June 7, 2024

Thank you for writing a review — we value your feedback.

February 7, 2024

Excellent customer service! Arven helped me get the Reviews integrated into my website and answered all my questions.

Rooted In
United States
7 days using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

April 27, 2024

I reached out to Yopto on exactly April 16th for help with transferring my fera reviews to yopto. We are relaunching our company and have undergone a rebrand (product name changes), the only thing that has changed is the name of the products otherwise the product is the same. These are genuine reviews and when we reached out they responded with an excel file we have to use to format the review. We GAVE them the excel file they requested and responded promptly to all their questions. But instead of responding they have delayed our RELAUNCH. Instead of asking the right questions and genuinely helping they been assumptive and dismissive. I would not recommend this app or integration at all.

MMASI
United States
15 days using the app
Yotpo replied May 24, 2024

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.

February 5, 2024

It's an excellent app and the support team is amazing

Lani.mx
Mexico
Over 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

July 10, 2024

Application au top et support très réactif et disponible !

La Boite concept
France
13 days using the app
Yotpo replied August 19, 2024

We're glad you’re enjoying the app and finding our support team responsive and available. Thank you so much for your feedback!

January 30, 2024

John was great and helped us get the reviews widget figured out

Prince Parfums Dubai
United States
5 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 11, 2024

Great customer service experience! Very helpful and pleasant conversation.

Eve's Crackers
Canada
9 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 23, 2024

Great app. Even the Free version offers a lot of value! Customer service is also very helpful.

Evernude
Canada
15 days using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!