Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

May 25, 2021

Ed from YotPo support did all the set up for me - he actually did it while I waited. You cannot get better service than that. I hardily recommend him and this app.

Fishe and Lilly
United Kingdom
10 months using the app
Edited November 5, 2020

I used this app to collect reviews. As a new business this app helped me to get the process started and it has been working well with my shopify store. Sheen from the customer support team was fantastic and addressed all my questions and issues in a real-time manner. Very impressed.

Dance Mistress
Australia
10 months using the app
Yotpo replied November 16, 2020

Thank you so much for leaving a review! We're happy to hear that you’re already seeing the positive impact of Yotpo on your site.

November 22, 2021

I had some troubleshooting that Mark Oliver helped me out with. He was great! He went above and beyond to go into my account to edit my coding.

Dashi’s Raw Pet Supply
United States
10 months using the app
November 28, 2023

I encountered an issue with the review carousel display on my homepage, but Ruzsel J from chat support had it fixed in under 15 minutes. It was the quickest and most hassle-free customer service I've ever had. I highly recommend Yotpo products for their excellence, not to mention their UI design is absolutely stellar!

PopShady Eyewear
United States
10 months using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

Edited July 2, 2021

Sheen was a HUGE help in getting my account set up properly! She was fast! Courteous! I’m very impressed! I definitely recommend this app!

faithreigns.com
United States
10 months using the app
January 10, 2023

Ask for Ronel….. Amazing customer service!! Fixed my problem instantly. Let’s be great!!!!! #ShopKappGodzApparel

Kaisons World
United States
10 months using the app
Yotpo replied January 17, 2023

Thank you for sharing your thoughts with us!

Edited July 7, 2020

The app is incredible, it gives more credibility to the product you are selling. The assit is great, and very efficient. Thanks alot for your support.

SkinLoversMX
Mexico
10 months using the app
September 27, 2023

John B was very helpful!! 5 star indeed!!

Shikohin
United States
10 months using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

April 26, 2021

Just amazing! Beside of the excellent features also the customer support is always available to help.

La-Vandula
Switzerland
10 months using the app
April 5, 2021

excellent customer service from ED for the installation of specific elements, thank you very much....

Cordowest
Chile
10 months using the app