Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

November 23, 2018

Really quick and helpful support. We are more than satisfied so far. Thank you Yotpo for a well done app and great support.

OmniaBlinds.com
Sweden
10 months using the app
October 26, 2015

Awesome product! The support team is so helpful, so if your a bit of a novice in the 'IT' department, they will help! Thanks you and keep up the great work. I recommend this product:)

Toadstool Lane
New Zealand
10 months using the app
April 14, 2022

Have been using it for a while now. Multiple options to fit budget and works great. Besides that, I always had a good experience with their support team

WattleSupplements
Australia
10 months using the app
August 10, 2013

Great app. Very useful for driving traffic to my website. Highly recommended!

LimeTrace
United Kingdom
10 months using the app
August 3, 2021

Manny was unbelievably helpful. Quickly helped get our star reviews set up on our custom theme. Quick response time, and easy to work with.

RigStrips
United States
10 months using the app
November 15, 2020

Very helpful and fast customer support. They go in and take care of any issues for you and always able to help further.

SharkVeillance
United Kingdom
10 months using the app
Yotpo replied November 16, 2020

Thank you for leaving a review, we're happy to hear that you've had such a positive experience with our customer service.

November 9, 2021

app works great and has very responsive support. had an issue with website integration and connected with Donald and he had the issue solved in under 15 min.

Figure In Time Boutique
United States
10 months using the app
April 16, 2021

Awesome customer service and amazing patience throughout the process in helping to get the widgets and making sure everything was placed perfectly for my company website . Junalou was AMAZING !!

Glam Xten Collection
United States
10 months using the app
May 27, 2021

Thank you to the Yotpo support team for addressing the integration issues we had. Radly took time to determine our concerns and quickly initiated a solution. Radly also followed up to ensure our complete satisfaction. Thank you Radly.

Blacknet
Canada
10 months using the app
December 3, 2021

I am thoroughly pleased with this app! The customer service is AMAZING! I needed to change my admin e-mail and Manny T. helped me within minutes! I appreciate the help and service from this app!

Cure My Sweet Tooth by Prescribed Sweetness
United States
10 months using the app