Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

May 1, 2021

I was having issues intergrating my Shopify account, and I received such great help with figuring everything out. Thank you so much !!

Aunty’s Company
United States
10 months using the app
June 17, 2023

I needed help fixing an issue with installing my Yotpo Product Reviews widget. I worked with (John B.). He was awesome and able to help me fix the problem. It was a pleasure working with John.

Princess Niya's Boutique
United States
10 months using the app
February 3, 2014

Great app. Easy to install and use. And looks great on the website!

Wallboss Wall Stickers | Wall Art Stickers | UK Wall Stickers | Bespoke Design
United Kingdom
10 months using the app
Edited August 13, 2020

The app is great, easy to use, and has loads of options. Their customer is service is fantastic, specifically Jo, he solved all my queries and problems.

Defo recommended!

Prism Sports Essentials
United Kingdom
10 months using the app
Edited March 17, 2021

the best free app ever!! costumer support super smart and helpful! for every problem I had they were so fast and polite with me and they can help directly in the website sheen was super

Arteseos
Italy
10 months using the app
July 14, 2023

Great app,customer service

Skonyon
China
10 months using the app
December 9, 2019

App is a little expensive but it's super solid and the chat support is great. No annoying timeouts when you go mia for a few minutes doing other work. Thanks

Gamma Light Therapy
United States
10 months using the app
June 5, 2023

Great customer service! took control and fixed my problems, my page wasn't feeding through data but james went on and fixed it! he is the man

Jagar Eyewear
Australia
10 months using the app
September 27, 2015

Already solicited 4 reviews on my most recent sales with yotpo and It was completely automated. I am a new store so this represents a 11% review rate of my new orders! Thanks Yotpo!

Chargeslim
United States
10 months using the app
February 12, 2020

Great and immediate help from their support center in live chat. I spoke with Jo, she handled the situation on the spot.

Olyra
United States
10 months using the app