Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

November 15, 2020

Very helpful and fast customer support. They go in and take care of any issues for you and always able to help further.

SharkVeillance
United Kingdom
10 months using the app
Yotpo replied November 16, 2020

Thank you for leaving a review, we're happy to hear that you've had such a positive experience with our customer service.

November 9, 2021

app works great and has very responsive support. had an issue with website integration and connected with Donald and he had the issue solved in under 15 min.

Figure In Time Boutique
United States
10 months using the app
April 16, 2021

Awesome customer service and amazing patience throughout the process in helping to get the widgets and making sure everything was placed perfectly for my company website . Junalou was AMAZING !!

Glam Xten Collection
United States
10 months using the app
May 27, 2021

Thank you to the Yotpo support team for addressing the integration issues we had. Radly took time to determine our concerns and quickly initiated a solution. Radly also followed up to ensure our complete satisfaction. Thank you Radly.

Blacknet
Canada
10 months using the app
December 3, 2021

I am thoroughly pleased with this app! The customer service is AMAZING! I needed to change my admin e-mail and Manny T. helped me within minutes! I appreciate the help and service from this app!

Cure My Sweet Tooth by Prescribed Sweetness
United States
10 months using the app
May 1, 2021

I was having issues intergrating my Shopify account, and I received such great help with figuring everything out. Thank you so much !!

Aunty’s Company
United States
10 months using the app
June 17, 2023

I needed help fixing an issue with installing my Yotpo Product Reviews widget. I worked with (John B.). He was awesome and able to help me fix the problem. It was a pleasure working with John.

Princess Niya's Boutique
United States
10 months using the app
February 3, 2014

Great app. Easy to install and use. And looks great on the website!

Wallboss Wall Stickers | Wall Art Stickers | UK Wall Stickers | Bespoke Design
United Kingdom
10 months using the app
Edited August 13, 2020

The app is great, easy to use, and has loads of options. Their customer is service is fantastic, specifically Jo, he solved all my queries and problems.

Defo recommended!

Prism Sports Essentials
United Kingdom
10 months using the app
Edited March 17, 2021

the best free app ever!! costumer support super smart and helpful! for every problem I had they were so fast and polite with me and they can help directly in the website sheen was super

Arteseos
Italy
10 months using the app