Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

January 11, 2024

Yotpo is great. It's easy to use and their help chat is quickly and thoroughly answer your questions. highly recommend!

Flirty Soap Co.
United States
10 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

January 23, 2023

Had the loveliest experience with yotpo customer support! especially with Joian Z was really helpful! :)

ilapothecary-uk
United Kingdom
10 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

August 13, 2021

Knowledgeable, quick, and extremely helpful customer service. I would definitely recommend this service!

Bernardo
United States
10 months using the app
September 16, 2014

Awesome and awesome support. We were able to get things working and also go back and target reviews from the past... This is very cool!

hardcandycases.com
United States
10 months using the app
June 1, 2023

Rhenant, was super helpful and listened to my concerns. Executed right away. It is such a pleasure getting people who actually want to help and fixes the issue the first time around. Customer service was excellent.

My Sister's Clozet
United States
10 months using the app
December 18, 2018

EXCELLENT AND QUICK SUPPORT FROM JUSTINE HELPED SOLVE MY CODING CONCERNS. CAN'T WAIT TO START RECEIVING CUSTOMER REVIEWS

SYRACHA'CUSE
United States
10 months using the app
November 7, 2022

I need some customization done in order to work with our template. I spoke with Doner from support and he went above and beyond. This is a great app and I highly recommend!

Beautyologie
United States
10 months using the app
Edited July 15, 2024

Jorge was excellent at quickly solving our issue! Thanks!

Magna Lens
United States
10 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

November 24, 2022

I have been using this app to collect reviews from my customers and had some questions regarding the email scheduling. Doner P. was very helpful in answering my requests and cleared things up for me. I look forward to using this app more as my business scales up :)

Kandila NZ
New Zealand
10 months using the app
June 13, 2018

Amazing how the customer service team goes all the way. A really great app that integrates with other apps. love it

Secrets Shh Australia
Australia
10 months using the app