Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

Edited December 9, 2023

Great customer support! Went above and beyond to help me setting up the app. Great features too, highly recommend it. Ruszel John Nabong was outstanding and went on a quick video chat with me on a Sunday afteroon! Great customers service, thanks guys!

Arctic Sammy
New Zealand
10 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

August 10, 2022

I was in need of help changing my email address and exporting my reviews today and Rhemy R. helped me do it all, with ease! I love this app!

Going the Distance Stores
United States
10 months using the app
June 22, 2022

Amazing help yet again getting set up with Reviews on my custom theme, thank you to Doner P for helping me out so quickly and painlessly!

S L O W M A D E
United States
10 months using the app
March 8, 2015

Awesome review App for your Shopify store!

Fire Rings
United States
10 months using the app
June 3, 2020

Great customer service and support. Expecting great things. Reviews and very important so should be a big help.

Vintage Luxe Up
United States
10 months using the app
May 19, 2022

I had some questions of the app and the customer seriveis great! Rhemy was very helpful and efficient. Outstanding service!

love_perfume01
Hong Kong SAR
10 months using the app
May 7, 2022

Kenn T was so helpful assisting with my set up & install of widgets.
Great customer support! Quick and easy.

Teslify
Sweden
10 months using the app
January 11, 2024

Great customer service experience! Very helpful and pleasant conversation.

Eve's Crackers
Canada
9 months using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

October 13, 2021

Rhenant fue excelente con el servicio. Resolvio mi problema enseguida y fue amable al hacerlo. 100% recomendado. Gracias!!!!!

Be Golden Jewels
United States
10 months using the app
October 27, 2022

Using the app has been great so far and the customer service has been extremely helpful. Having a dedicated place for reviews has made a lot of difference.

Address Oasis
United States
10 months using the app