Reviews (7,180)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

April 15, 2020

Sheen from Yotpo team made my day, i have been trying to sort out a review issues on my email and site but Sheen took the pains to help and solve my problem. thanks Yotpo team

RalphExpress
United States
10 months using the app
July 16, 2013

We absolutely love this app. Customer service is great, too!

skinnyskinny
United States
10 months using the app
Edited July 30, 2021

Orly was amazing! Helped me resolve a task perfectly. Orly was extremely patient and quick to help. Anyone would be lucky to have Orly as a customer support at Yotpo! Thanks Orly!

Seadon
United States
10 months using the app
Edited April 18, 2023

it's great of the service, I came to errors when I upload my review files, RT and Kenneth John M helped me a lot, quick response!

Soft & Organic Mattress Pad | Elemuse Baby
Hong Kong SAR
10 months using the app
Edited July 18, 2023

Kenneth John M was fantastic at helping me with my request on how I would like the reviews to show on my product page. Sorted really fast. Thanks so much!

willaandbo
United Kingdom
10 months using the app
August 17, 2021

I was helped by one of the Yotpo representatives named Ronel and he assisted me when I was super confused. He collaborated with me in my store and took care of everything I needed to be done I was having trouble with. Awesome service and extremely prompt with assisting me. 5 Stars x2

Shoppe EZR
United States
10 months using the app
May 12, 2016

Excellent app! I installed it on my shopify store http://www.geekfactors.com and it worked like a charm!

Geek Technologies
Canada
10 months using the app
Edited June 25, 2022

The customer service provided by Yotpo is amazing. We were having some issues with integration and contacted their customer support with the expectation of receiving instructions on how to do what we needed to do to display our reviews and optimize the site. Instead of giving us the instructions, Kenneth from Yotpo actually went in to our site and set everything up to our satisfaction, which took him almost an hour to do for us. The versatility of the site is also great. Wish we would have found this reviews provider first. Update: When our site glitched on Shopify's side, Happy S put it right back to how Kenneth had it. Great service!

A Glowing Trend Handcrafted Candles
United States
10 months using the app
February 13, 2016

Yotpo is great, these reviews add credibility to the product and are helping us massively

Stiffies
United Kingdom
10 months using the app
March 22, 2021

Jo was great and helped me out in seconds that would've took me hours to figure out. I greatly appreciate the help. Now everything is definitely up and running how it should be.

Eighth Of August
United States
10 months using the app