Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, user-friendly interface, and automated review requests. They value its customizable review widgets, social proof feature, and powerful analytics. The app is praised for boosting sales, customer loyalty, and brand image with features like in-email reviews and pushing reviews to social platforms. Merchants also commend the exceptional customer support and the range of price/functionality options, including a free plan for new businesses.

Edited March 5, 2024

Super fast and quick to solve my problem. These guys are amazing.

Wheatley Wares
Canada
Over 6 years using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

April 24, 2024

The experience with the company was great- Their customer service is amazing! We were helped by Doner P and he definitely saved the day for us. <3

Retreat Kr
United States
5 months using the app
January 31, 2024

Daniel S. provided the best costumer service!
Keeping this app for sure!

OilivingLife
United States
Almost 6 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 24, 2024

Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working

Redback Liftwear
Australia
4 months using the app
April 28, 2024

Great customer service

Hurdle Apparel
United States
4 months using the app
February 5, 2024

It's an excellent app and the support team is amazing

Lani.mx
Mexico
Over 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

Edited March 12, 2024

John G helped our team with our task. He was a huge help!

Abacus Brands | Virtual Reality Educational Toys and Science Kits for Kids
United States
Over 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

April 26, 2024

Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.

Yingredient
United States
3 months using the app
February 1, 2024

Rhenant was helpful

Punch'd Energy
United States
About 3 years using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

April 9, 2024

So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service

nequalsone
New Zealand
3 months using the app
Yotpo replied April 12, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!