Reviews (7,138)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

December 12, 2024

Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.

Colour My Chocolate
Australia
10 months using the app
November 27, 2024

Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.

Kure Bazaar Paris
United States
About 1 year using the app
December 4, 2024

When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.

Lyricalhair
United States
3 months using the app
October 18, 2024

Jeorge Kenneth V was a wonderful help. He resolved by issue of my ratings not showing up on the homepage and product pages very quickly. Thanks Jeorge!

Zimms Organics
United States
Over 1 year using the app
November 22, 2024

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Ciao Imports - Authentic Specialty Foods
United States
Almost 2 years using the app
September 5, 2024

Yotpo’s review app is great! Their team helped me set up star ratings on my collection page, and it looks fantastic. Their support was fast, friendly, and made the whole process smooth. If you're looking for a reliable app to showcase customer reviews on Shopify, I highly recommend Yotpo!

Open Goaaal!
Finland
Almost 2 years using the app
Yotpo replied November 4, 2024

Thanks for the feedback and recommendation! It means a lot.

December 6, 2024

Great service!! And the customer support is excellent! I have asked so many questions but all the response was so quick and the answer was so accurate and helpful. Thanks Daniel P for all the supports !

OSACARE(オサケア)
Japan
About 1 year using the app
December 12, 2024

Daniel from Yotpo's support was of great help to get my TikTok - Yotpo integration up and running and have the reviews syndicated!

Mighty Petz
United States
8 months using the app
August 28, 2024

The support is very helpful and really friendly! I had an amazing chat with Ruzsel J who was very polite and thorough in getting to the root of the problem of our reviews not showing up on a product page. In stead of giving instructions on how to fix the issue, he went out his way, asked quality questions, performed an analysis, identified and resolved it himself. Can't be more happy with his service!

Wholesale Furniture Brokers Canada
Canada
About 6 years using the app
Yotpo replied September 20, 2024

Awesome experience. Thank you for sharing!

October 30, 2024

great job ! Rovi C made a lot of changes for me changed a lot of code. really good and fast! Thanks Rovi C!

FOOST
Spain
5 months using the app