Reviews (7,139)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its seamless Shopify integration and the ability to enhance product pages with customer reviews, which boost conversion rates and build trust. They appreciate the automated review request feature for efficiently gathering feedback and the customizable review widgets that maintain brand aesthetics. The responsive and helpful customer support, available even during off-hours, is also praised for enhancing the user experience.

November 27, 2024

Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.

Kure Bazaar Paris
United States
About 1 year using the app
November 5, 2024

Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.

Skin Rocks
United Kingdom
Over 1 year using the app
October 24, 2024

Responded to my enquiry straight away with a solution. Reymond was very helpful. I would prefer yotpo over loox as yotpo looks more professional on the website and and they have more features like questions and answers people can go through. making it like a social forum on the product.

Double Bay Cosmeceuticals
Australia
Over 2 years using the app
December 9, 2024

amazing customer support shoutout vien santis

Caftari
United States
12 months using the app
October 21, 2024

Been using the app for sometime now, and it works a treat, with great support, this time from Rovi.

Simply School Uniform
United Kingdom
Over 2 years using the app
December 5, 2024

CSR is so clear and thorough. Thanks a bunch!

Crochetree
United States
11 months using the app
December 12, 2024

Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.

Colour My Chocolate
Australia
10 months using the app
October 6, 2024

Rovi gave me great support when I raised a ticket with Yotpo. Great app, does a good job in getting and publishing reviews on our website. Can recommend!

Living Cheer
United Kingdom
About 4 years using the app
September 22, 2024

Daniel P. was exceptional! fast and efficient service... he handled my question like an absolute pro! Thank you Daniel!

eleven44
Singapore
Over 8 years using the app
Yotpo replied November 4, 2024

Awesome experience. Thanks for sharing!

December 12, 2024

Daniel from Yotpo's support was of great help to get my TikTok - Yotpo integration up and running and have the reviews syndicated!

Mighty Petz
United States
8 months using the app