Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 12, 2024

Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.

Colour My Chocolate
Australia
10 months using the app
November 8, 2024

We absolutely LOVE Yotpo and their customer service! I had the pleasure of working with George Kenneth on live chat, and he went above and beyond to help me resolve some issues and make necessary adjustments. Thank you, Yotpo team, for the exceptional support!

Well Verti
Australia
About 2 years using the app
December 4, 2024

When uploading a review, it kept failing and kept getting errors.
I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it.
This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.

Lyricalhair
United States
3 months using the app
December 19, 2024

Great app. Had great support from Ethelbert and Ruzsel getting all set up. Thank you both!

Wella
United States
About 1 year using the app
November 27, 2024

Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.

Kure Bazaar Paris
United States
About 1 year using the app
December 13, 2024

yotpo support team are extremely helpful and fixed my issues in less than 10 minutes! Thank you!

Shima Okinawa
Japan
Over 1 year using the app
December 6, 2024

Great service!! And the customer support is excellent! I have asked so many questions but all the response was so quick and the answer was so accurate and helpful. Thanks Daniel P for all the supports !

OSACARE(オサケア)
Japan
About 1 year using the app
November 22, 2024

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Ciao Imports - Authentic Specialty Foods
United States
Almost 2 years using the app
December 12, 2024

Daniel from Yotpo's support was of great help to get my TikTok - Yotpo integration up and running and have the reviews syndicated!

Mighty Petz
United States
8 months using the app
October 18, 2024

Jeorge Kenneth V was a wonderful help. He resolved by issue of my ratings not showing up on the homepage and product pages very quickly. Thanks Jeorge!

Zimms Organics
United States
Over 1 year using the app