Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

December 14, 2023

rheant was amazing help

586 Organics
United States
Almost 2 years using the app
Yotpo replied December 20, 2023

Thank you for sharing your thoughts with us!

November 21, 2024

Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.

AURORRA By ARRIS
United States
3 days using the app
May 2, 2024

I just got the app and the process to get my reviews from shopify to this app was very easy. I was on the Chat with Daniel who was very helpful :)

Happy Moments Experience
Canada
About 2 hours using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

Edited February 5, 2024

Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven

Natuross
United States
About 1 month using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

Edited January 3, 2024

Rhenant was so helpful for finishing taking care of my case

Integral Electrics
United States
Over 1 year using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you!

January 3, 2024

Gabriel S was helpful with my needs

Raum
United States
3 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 28, 2023

Nice app and the supporter is awesome.
Thank you Ruzsel <3

jp-knives.com
Japan
3 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

December 1, 2023

Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.

Scents of Arabia
Netherlands
About 17 hours using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

February 6, 2024

Great service!

Floating Pearls
United States
Over 8 years using the app
Yotpo replied March 7, 2024

Thank you for sharing your thoughts with us!

April 25, 2024

We just installed the Yopto app for the first time and had some issues. Tech support answered our email immediately and resolved the problem. This all happened in the evening, I didn't expect after hours support, and was pleasantly surprised. Thanks John G. for the great support!

FRESCO CHOCOLATE
United States
About 3 hours using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.