Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

March 20, 2022

Radly was very quick at helping me solve my problem, great service and very helpful. five stars!!!!!

pillowpod-us
Australia
9 months using the app
December 16, 2022

Sugar has been wonderful on more than one occasion to step me through questions I've had and reach a fast resolution. Very happy with the prompt and friendly service.

Skin I'm In
Australia
9 months using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

August 12, 2022

We love this app. It was easy to install, easy to use, and has been amazingly successful in collecting customer testimonials, and even some with photos attached of our products being used by our customers! The help and service Yotpo provides is fantastic. Sheen, Simoun, and the others are very responsive via chat, and are happy to make all of the changes I needed to my store's code.

Sensory Super Heroes
Australia
9 months using the app
April 24, 2023

Sehr einfache App um ein Bewertungs System in den Shop einzubinden. auch für Anfänger auf dem Gebiet sehr geeignet

Tassen-Freak
Germany
9 months using the app
March 14, 2022

Have been very happy since we started using. Very user-friendly and affordable for our small business.

7Days Snacks
United States
9 months using the app
March 15, 2021

Yotpo is great and easy to set up. Their customer service team has responded very quickly every time we have needed them. Definitely recommend!

Rigby
United States
9 months using the app
Edited February 19, 2023

Kenneth John M was super helpful and was able to assist in installing my reviews carousel on shopify in a a fraction of the time I imagine it would have taken me to figure out. 10/10

Brichi Bikinis
United States
9 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

July 5, 2023

Very happy with Yotpo. It helped my site collect lots of reviews and the assistance from support is timely and excellent. I highly recommend

Medik8 España
Spain
9 months using the app
Edited April 24, 2023

Joian Z was very helpful and patient. Helped us with our problem! :)
Very helpful support, would recommend.
Helped us with importing reviews.

BonBon Lingerie
Estonia
9 months using the app
October 2, 2020

Amazing support staff, they are very quick and effective with their response. i struggled with few codes installation Sheen & Arman were very helpful in solving these issue. i upgraded to the growth plan and i already started liking the offered features.

Indianleathercraft
India
9 months using the app
Yotpo replied October 4, 2020

Thank you for taking the time to leave a review. We're happy to hear you're up and running and seeing results!